Next Step in Finilizing Your Clinic

Once the application forms from the CKAPS inspection has been submitted, the forms will be presented in a meeting held once a month in UKAPS where the Director General of Health will be present. He/she will evaluate the application. Once approved, they will mail back the approved application and we are asked to check and ensure that the information of our clinic is correct and complete. We then return the forms with our updated APC (with the new clinic address) together with a cashier's cheque/postage cheque ammounting to RM1000. Subsequently, they will process our Borang B. By right, it should take 2-3 weeks after the meeting but mine took a bit of time due to some technical problems. Once we receive our Borang B (which is the clinic's license), we are considered operational.

Security

The days of a clinic being "open free" has long gone since the increase in rates of crime. Many have advised me on security and the necessity to install certain measures to ensure the safety of the staff and patients.There were many break ins and daylight robbery occurring rampantly these days. There are many options available in the market and a variety of methods. Those that I chose for Klinik Novamedik:

1. Security cameras.
- live recording
- live feed via Internet to handheld devices or laptops
- good for capturing daily events, patient and staff behaviors, as well as any occurrences that happens after the clinic closes

2. An extra grill for the windows.
Most shoplots come with open windows. Grills are essential in ensuring security.

3. Shutter grill.
Although all shoplots come with  a shutter, a secondary shutter grill might prove useful as many thieves are able to break the basic shutter quite easily.

4. Access door.
The keycard entry method will provide extra security as guests/customers must press a doorbell and only be allowed entry by the staff if they appear safe. Suspicious or threatening patrons are not allowed entry. Staffs are granted keycards for ingress and egress from the premises.

Although the above sounds harsh and paints a picture that the clinic behaves more like a fortress, the sense of security is comforting. But a sense of heighten awareness is necessary to prevent any unwanted criminal activities as thieves nowadays are getting more creative and bold.

Ways to evaluate potential criminals:
1. Has wandering eyes.
2. Wears full face helmets and refuses to remove it.
3. Almost always wears dark colors.
4. Comes with an accomplice who is waiting in their getaway car/motorcycle outside and not parked.
5. Suspicious behavior. Eg: walking back and forth examining your premises, appears overly nervous, no eye contact...

However, if the unthinkable happens, and a robbery does occur:
1. Stay CALM.
2. NEVER fight back.
3. Always obey their commands.
4. Cooperate as much as possible.
5. Give whatever they want.
6. Make a formal police report once the chaos ends.

Here's hoping and praying for a safe business future ahead.

Our Boutique Clinic Concept.

We are now on Facebook.

Well, its quite obvious that advertising is essential in promoting our clinic. Hence, we have opened our official Klinik Novamedik Facebook page and invite everyone to come and visit. We will update the site with new contents and services as often as possible. Any questions or inquiry regarding our clinic could also be posted here. Thank you and cheers.

The Steady Renovation of Klinik Novamedik.

Test Run

We shall make a test run soon before our soft launch in which if everything goes well, the official opening will commence. Wish us luck!!!